Flash Seats FAQs

General Questions about Flash Seats

What is Flash Seats?

Flash Seats is a new and exciting opportunity being introduced for Altitude Tickets events. This concept, similar to the e-ticket in the airline industry, allows you to manage your event tickets via the Internet. It also gives you the ability to sell, buy and transfer seats through a marketplace endorsed by Altitude Tickets.

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How do I become a Flash Seats account holder?

Simply go to the Flash Seats web page at www.altitudetickets.flashseats.com or www.flashseats.com and click Register at the top of the page. You will be asked to enter some basic account information, followed by your credit card information or driver’s license information. YOU WILL NOT BE CHARGED. Your credit card/driver’s license information is simply a unique identifier. After completing the account information, you may buy, sell or manage any seats in your account.

You can also register using the Flash Seats mobile app. The Flash Seats mobile app is compatible with iOS 4.3.3 or later for iPhone and iPod Touch and with Android 2.2 or later for the Android devices.

Learn more about Flash Seats App for iPhone and Android.

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Why is digital ticketing better?

This new technology allows you to:

  • Sell any unused seats that are eligible for resale in a safe, online marketplace backed by Altitude Tickets
  • Efficiently manage your seat inventory
  • Transfer tickets with ease to anyone with access to the Internet, anytime or anywhere, even at the last minute
  • Eliminate lost and stolen ticket issues

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What type of card can I use?

You can enter events you have tickets to with any valid credit/debit card or a driver’s license. Alternatively, you can enter events with a Mobile ID through the Flash Seats mobile app.

The Flash Seats mobile app is compatible with iOS 4.3.3 or later for iPhone and iPod Touch and with Android 2.2 or later for the Android devices.

Learn more about Flash Seats App for iPhone and Android.

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How can I be sure my credit card will not be charged?

Your credit card WILL NOT BE CHARGED unless you are purchasing tickets on Flash Seats. It is only used to identify you as the owner of tickets when you enter events.

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How do I add a card to my account?

You can add a driver's license, state ID card, or a credit/debit card to your account in order to enter events.

To add a driver's license, state ID card, or a credit card, log into the site, click Account, and then click Identification.

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How many cards can I add to my account?

You may add as many cards as you like to your account, as long as they are valid.

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Where can I find information on how Flash Seats works?

For an overview of the system, download the Getting Started Guide

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Enter events with your electronic ID...it’s fast and easy! For more information, please call:
Customer Service:
888-336-SEAT (7328)
or customerservice@flashseats.com